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Cat Ecommerce Social Media and Community Manager Apprentice (Hepper)

Pangolia

Two questions for you:

  1. Are you a fresh graduate, excited to get stuck in on tough projects?
  2. Are you passionate about social media?

If you said “yes” to both, this could be the position for you.

About Us

Pangolia, Hepper’s parent company, owns several successful pet magazine sites (including Petkeen.com, Excitedcats.com, and others). The 30+ member team is a remote group of dedicated individuals who work hard and dream big.

Hepper is an e-commerce business acquired by Pangolia. In short, Hepper makes products that cats love to use, and their parents love to have in their homes. We have an extremely ambitious growth plan, and the team is now laying the foundations for the future of the brand, within which organic social media will play a significant role.

@HepperOfficial on: Facebook, Twitter, Instagram, Pinterest

Goals

Hepper’s long-term goal: become the name in aesthetically pleasing and functionally useful cat furniture.

For this role:

  • Increase Hepper topline revenue via conversions directly attributable to social media
  • Increase Hepper brand awareness and traffic to blogs
  • Grow number of followers and boost follower engagement
  • Build a strong community of passionate product advocates

Via:

  • Posting a wide variety of engaging and interesting content every day
  • Reply to messages
  • Interacting with followers and providing a helping hand for any questions or concerns
  • Creating outreach campaigns

Specifications

We are looking for someone who can do the following:

  • Original content creation and curation for Hepper’s social media channels
  • Researching existing content to repost/share on Hepper’s social media channels
  • Share and tag images of followers’ pets
  • Community management on social media (comments, private messages, etc.)
  • Share new articles published on the Hepper Blog in an interesting way (share with pet groups, provide enticing captions, etc.)
  • Influencer marketing/research and outreach
  • Research audience preferences and current trends
  • Running paid ad accounts across social media
  • Outreach campaigns to our community (email or otherwise)

Requirements

The below requirements are not fixed, as we’re really hiring for attitude and passion. Even if you don’t feel you quite fit the brief, please apply regardless. In the first line of your cover letter, please tell us about the brand you feel has built the best community on social media.

  • Fluent Written & Spoken English
  • Copywriting
  • Content Creation
  • Post Production & Video Editing
  • Technically-able (Canva, Premiere Pro, In-design, Adobe Suite)
  • Previous social media experience
  • Previous community management experience
  • Previous experience with paid advertising
  • Highly Organized

Benefits/Perks

  • Flexible work hours
  • Work from anywhere (we’re 100% remote)
  • Be given unrivaled insight and the opportunity to accomplish something great
  • Level up with a great, talented and exciting team

Further Details

You would start off on a part-time internship that would act like a 3 month trial period.

After successful completion of the internship, you would be eligible to continue as a full-time social media manager. If you fail to complete the internship or either one of the parties involved does not wish to continue at any point, we would end the agreement after 3 months (or sooner, depending on the situation).

Part-time internship salary: $12.50 per hour

No company benefits in trial period

Frequently asked questions

When would you like the new hire to start?As soon as possible.
Is there a trial or test period? About how long?The trial period is three months.
Are there set hours I need to be working during the day?The schedule is flexible, with a minimum required overlap with the team/manager.